TERMS OF SERVICE

These terms apply when you browse or purchase from CBERUS. Please read them alongside our store policies and the information provided during checkout. Nothing in these terms affects your statutory rights as a consumer.

About CBERUS

CBERUS is the trading name of Kodiak Labs Ltd. These terms govern use of the CBERUS online store and purchases made through it.

Website Use

Use the website lawfully and provide accurate information when placing an order. Nothing in this section limits rights or remedies provided by law.

Products and Product Descriptions

We aim to present product details and images accurately. Screens and devices may display colours differently. Product information shown on the relevant product page forms part of the information provided before purchase.

Prices and Payments

Prices, applicable taxes and available payment methods are shown during the shopping and checkout process. Your payment is handled through the payment options presented at checkout. No additional fee or payment obligation is created by this section.

Orders and Order Acceptance

Submitting an order is a request to purchase the items in your basket. Order confirmation and any further order updates are sent using the details provided. If we cannot fulfil an order, we will contact you and arrange any refund due in accordance with applicable law.

Pre-orders and Backorders

Where an item is offered as a pre-order or backorder, its product page or checkout will provide the available information about expected availability and payment. Timing can change; we will provide updates where appropriate. Any cancellation or refund will be handled in line with the information given for that order and your statutory rights.

Shipping and Delivery

Available delivery options, charges and estimated delivery information are shown at checkout or in the applicable shipping policy. Delivery estimates are not a guarantee unless expressly stated. Your statutory rights regarding delivery remain unaffected.

Returns and Refunds

Please refer to our Returns and Refunds policy for the current process and applicable conditions. This does not restrict any rights you have under UK consumer law, including rights that cannot be excluded or limited.

Cancellations

For cancellation requests, contact us as soon as possible. The options available depend on the order status and applicable policy. Your statutory cancellation rights, where applicable, are not affected by these terms.

Promotions and Discounts

Any promotion-specific terms will be shown with the relevant offer. Promotions are subject to their stated conditions and do not remove your statutory rights.

Intellectual Property

Content on this website, including text, graphics and brand materials, is protected by applicable intellectual property laws. Do not reproduce or use it beyond what the law permits without the relevant rights holder’s permission.

Limitation of Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights. Any other limitation applies only to the extent permitted by law.

Privacy and Personal Information

We handle personal information in accordance with our Privacy Policy. Please review that policy for details about how information is used and your rights.

Changes to These Terms

We may update these terms from time to time by publishing a revised version on this page. The terms applicable to an order are those in force when you place it, subject to applicable law.

Governing Law

These terms are governed by the law applicable to your consumer contract. If you are a UK consumer, you may bring proceedings in the courts available under applicable consumer law. Nothing here removes protections you are entitled to under mandatory law.

Contact Information

For questions about these terms or an order, contact us using the contact details provided on our store’s Contact page.

This page is general store information and should be checked against the current CBERUS policies and the details shown for your purchase. It does not replace or limit statutory consumer protections.